In this article, we’ll look at the best practices for onboarding your new Washroom Attendant. We’ll look at the employee onboarding process/steps you can add to your own reusable Washroom Attendant checklist.
Need help with onboarding new Cleaning team members? See the templates and resources we recommend for successful onboarding experiences.
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Are you looking for help setting up a staff orientation process so that when your new Washroom Attendant starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Cleaning onboarding experience or just need an onboarding checklist for your new Washroom Attendant, you’re in the right place. We’ve put together a sample Washroom Attendant onboarding checklist below and have created onboarding templates & resources to help.
1. Orientation: The new washroom attendant should receive a comprehensive orientation session to familiarize themselves with the company’s policies, procedures, and safety protocols. This task is typically performed by the human resources department or a designated supervisor.
2. Introduction to the team: It is essential for the new washroom attendant to meet and get acquainted with their colleagues and supervisors. This introduction helps foster a sense of belonging and facilitates effective communication within the team. The task of introducing the new employee to the team is usually performed by the supervisor or team leader.
3. Facility tour: A thorough tour of the facilities is crucial for the washroom attendant to understand the layout of the building, locate all washrooms, and become familiar with any specific cleaning requirements or equipment. This task is typically performed by a supervisor or a designated staff member.
4. Equipment and supplies training: The new washroom attendant should receive training on the proper use of cleaning equipment, such as mops, brooms, vacuum cleaners, and disinfectants. Additionally, they should be provided with information on where to find and restock cleaning supplies. This training is usually conducted by a supervisor or an experienced staff member.
5. Cleaning procedures: The washroom attendant should be trained on the specific cleaning procedures and protocols for each type of washroom in the facility. This includes knowledge of the appropriate cleaning agents, techniques, and frequency of cleaning. The task of training the new employee on cleaning procedures is typically performed by a supervisor or an experienced washroom attendant.
6. Health and safety training: It is crucial for the washroom attendant to receive comprehensive training on health and safety protocols, including proper handling of chemicals, use of personal protective equipment (PPE), and emergency procedures. This training is typically conducted by the company’s health and safety officer or a designated trainer.
7. Customer service training: As a washroom attendant, providing excellent customer service is essential. The new employee should receive training on how to interact with facility users, address their concerns, and maintain a clean and welcoming environment. This training is usually conducted by a supervisor or a customer service representative.
8. Time management and scheduling: The washroom attendant should be provided with information on their work schedule, including start and end times, break periods, and any specific shift requirements. Additionally, they should be trained on effective time management techniques to ensure all cleaning tasks are completed efficiently. This task is typically performed by a supervisor or the scheduling department.
9. Reporting and documentation: The new washroom attendant should be trained on how to accurately complete cleaning logs, incident reports, and any other required documentation. This includes recording cleaning activities, reporting maintenance issues, and documenting any incidents or accidents. The task of training the new employee on reporting and documentation is usually performed by a supervisor or an experienced staff member.
10. Ongoing support and feedback: To ensure the washroom attendant’s success, ongoing support and feedback are crucial. Regular check-ins, performance evaluations, and opportunities for additional training or development should be provided. This task is typically performed by the supervisor or the human resources department
From reading through the items in the example Washroom Attendant checklist above, you’ll now have an idea of how you can apply best practices to getting your new Washroom Attendant up to speed and working well in your Cleaning team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
