Web Master, Web Manager Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Web Master, Web Manager starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your IT onboarding experience or just need an onboarding checklist for your new Web Master, Web Manager, you’re in the right place. We’ve put together a sample Web Master, Web Manager onboarding checklist below and have created onboarding templates & resources to help.
Web Master, Web Manager Onboarding Checklist
1. Setting up computer and software: The IT department is responsible for providing the necessary hardware and software for the web master. This includes setting up the computer, installing relevant software such as web development tools, content management systems, and design software, and ensuring all necessary licenses are obtained.
2. Familiarizing with company policies and procedures: The HR department or a designated representative should provide the web master with an overview of the company’s policies and procedures. This includes understanding the code of conduct, IT security policies, data protection guidelines, and any other relevant policies that govern the use of company resources.
3. Introduction to the team: The web master should be introduced to their immediate team members, including colleagues, supervisors, and any other key stakeholders they will be working closely with. This introduction can be facilitated by the team lead or HR, and should include an overview of each team member’s role and responsibilities.
4. Understanding the company’s web infrastructure: The web master should receive a comprehensive overview of the company’s web infrastructure, including the hosting provider, domain registrar, content management system (CMS), and any other relevant tools or platforms used for web development and maintenance. This can be provided by the IT department or a designated web administrator.
5. Access and permissions setup: The IT department should ensure that the web master has the necessary access and permissions to perform their duties effectively. This includes granting access to relevant servers, databases, CMS, and other systems required for web management. Additionally, the web master should be provided with login credentials and instructions on how to change passwords.
6. Reviewing existing websites and projects: The web master should be given the opportunity to review any existing websites or ongoing projects that they will be responsible for. This can be facilitated by the previous web master or project manager, who can provide an overview of the current status, objectives, and any specific challenges or requirements.
7. Training on company-specific tools and processes: The web master should receive training on any company-specific tools, processes, or workflows that are unique to the organization. This can include training on the CMS, project management tools, version control systems, or any other tools used for web development and maintenance. The training can be conducted by the IT department, a designated trainer, or through online resources.
8. Understanding branding and design guidelines: The web master should be provided with the company’s branding and design guidelines to ensure consistency across all web properties. This includes understanding the company’s logo usage, color schemes, typography, and any other design elements that should be incorporated into the website. The marketing or design department can provide this information.
9. Reviewing analytics and reporting tools: The web master should be familiarized with the analytics and reporting tools used by the company to track website performance and user behavior. This can include tools like Google Analytics, heat mapping software, or any other tools used to gather data and insights. The marketing or analytics team can provide training and guidance on how to interpret and utilize this data effectively.
10. Establishing communication channels: The web master should be introduced to the various communication channels used within the company, such as email, instant messaging platforms, project management tools, or any other tools used for collaboration and communication. This ensures that the web master can effectively communicate with team members, stakeholders, and other departments as needed. The IT department or team lead can assist in setting up these communication channels.
11. Creating a development and maintenance schedule: The web master should work with their supervisor or project manager to create a development and maintenance schedule for the websites they will be responsible for. This schedule should outline regular updates, maintenance tasks, and any upcoming projects or deadlines. This helps the web master prioritize their work and ensures that websites are kept up-to-date and functioning properly.
12. Establishing backup and disaster recovery procedures: The web master should work with the IT department to establish backup and disaster recovery procedures for the websites they manage. This includes setting up regular backups, testing the restoration process, and ensuring that appropriate measures are in place to mitigate any potential data loss or website downtime. The IT department should provide guidance and support in implementing these procedures.
13. Building relationships with key stakeholders: The web master should proactively build relationships with key stakeholders within the company, such as marketing, sales, or product teams, to understand their web-related needs and collaborate effectively. This can involve attending meetings, participating in cross-functional projects, and maintaining open lines of communication to ensure alignment and successful execution of web initiatives.
14. Ongoing professional development: The web master should be encouraged to engage in ongoing professional development to stay updated with the latest trends, technologies, and best practices in web development and management. This can include attending conferences, participating in webinars or workshops, or pursuing relevant certifications. The company can support this by providing resources, budget, and time for professional development activities.
15. Performance evaluation and feedback: The web master should undergo regular performance evaluations and receive constructive feedback from their supervisor or project manager. This helps identify areas of improvement, recognize achievements, and ensure that the web master’s skills and performance align with the company’s expectations. The HR department or supervisor should facilitate these evaluations and provide feedback
Setting Up Your Employee Onboarding Process
From reading through the items in the example Web Master, Web Manager checklist above, you’ll now have an idea of how you can apply best practices to getting your new Web Master, Web Manager up to speed and working well in your IT team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.