In this article, we’ll look at the best practices for onboarding your new Web Technician. We’ll look at the employee onboarding process/steps you can add to your own reusable Web Technician checklist.
Need help with onboarding new Technology team members? See the templates and resources we recommend for successful onboarding experiences.
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Are you looking for help setting up a staff orientation process so that when your new Web Technician starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Technology onboarding experience or just need an onboarding checklist for your new Web Technician, you’re in the right place. We’ve put together a sample Web Technician onboarding checklist below and have created onboarding templates & resources to help.
1. Introduction to company culture and values: The task involves providing the new web technician with an overview of the company’s culture, values, and mission. This helps them understand the company’s goals and align their work accordingly. The HR department or a designated company representative typically performs this task.
2. Familiarization with company policies and procedures: The new web technician needs to be acquainted with the company’s policies and procedures, including those related to IT security, data protection, and code of conduct. This task ensures that the technician adheres to the company’s guidelines and maintains a secure and ethical work environment. The HR department or IT department usually handles this task.
3. Introduction to the team and key stakeholders: The web technician should be introduced to their immediate team members, as well as other key stakeholders they may interact with regularly. This task helps build relationships, fosters collaboration, and ensures effective communication within the company. The team lead or manager typically performs this task.
4. Provision of necessary equipment and software: The new web technician should be provided with the necessary equipment, such as a computer, monitor, keyboard, and mouse, as well as any specialized software required for their role. This task ensures that the technician has the tools they need to perform their job effectively. The IT department or designated IT personnel typically handle this task.
5. Training on company-specific tools and systems: The web technician should receive training on any company-specific tools, systems, or platforms they will be using in their role. This task ensures that the technician is proficient in using the company’s technology stack and can contribute to projects seamlessly. The IT department or designated trainers typically perform this task.
6. Introduction to project management processes: The new web technician should be familiarized with the company’s project management processes, including how projects are initiated, assigned, tracked, and completed. This task ensures that the technician understands their role within the project lifecycle and can effectively contribute to project success. The project management team or designated project managers typically handle this task.
7. Review of existing codebase and documentation: The web technician should be given access to the company’s existing codebase and documentation, allowing them to familiarize themselves with the company’s coding standards, best practices, and any ongoing projects. This task helps the technician understand the company’s development processes and ensures consistency in coding practices. The development team or senior developers typically perform this task.
8. Introduction to company communication channels: The new web technician should be introduced to the various communication channels used within the company, such as email, instant messaging platforms, project management tools, and any other collaboration tools. This task ensures that the technician can effectively communicate with team members and stay updated on project progress. The IT department or designated trainers typically handle this task.
9. Shadowing experienced web technicians: The new web technician should have the opportunity to shadow experienced colleagues to observe their work processes, problem-solving techniques, and gain insights into the company’s specific workflows. This task helps the technician learn from experienced professionals and accelerates their learning curve. Senior web technicians or designated mentors typically perform this task.
10. Performance expectations and goal setting: The new web technician should have a clear understanding of their performance expectations and goals. This task involves setting performance metrics, discussing career development opportunities, and establishing a framework for regular performance evaluations. The HR department or the technician’s direct supervisor typically handles this task
From reading through the items in the example Web Technician checklist above, you’ll now have an idea of how you can apply best practices to getting your new Web Technician up to speed and working well in your Technology team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
