Wholesale Diamond Broker Onboarding Checklist

Wholesale Diamond Broker Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Wholesale Diamond Broker starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Sales onboarding experience or just need an onboarding checklist for your new Wholesale Diamond Broker, you’re in the right place. We’ve put together a sample Wholesale Diamond Broker onboarding checklist below and have created onboarding templates & resources to help.

Wholesale Diamond Broker Onboarding Checklist

1. Introduction to company culture and values: The task involves providing a comprehensive overview of the company’s culture, values, and mission. This task is typically performed by the HR department or a designated company representative who can explain the company’s core principles and how they align with the wholesale diamond brokerage industry.

2. Familiarization with company policies and procedures: This task entails acquainting the new wholesale diamond broker with the company’s policies and procedures, including those related to sales, customer service, and ethical guidelines. The HR department or a designated supervisor typically handles this task, ensuring that the broker understands the expectations and guidelines they need to adhere to.

3. Product knowledge training: As a wholesale diamond broker, it is crucial to have a deep understanding of diamonds, including their grading, pricing, and market trends. This task involves providing comprehensive training on diamond knowledge, which may be conducted by experienced brokers, gemologists, or trainers with expertise in the field.

4. Introduction to sales tools and software: Wholesale diamond brokers often rely on various sales tools and software to manage their inventory, track sales, and communicate with clients. This task involves providing training on the specific tools and software used by the company. It may be performed by the IT department or a designated trainer who can guide the broker through the functionalities and best practices of these tools.

5. Shadowing experienced brokers: To gain practical experience and learn the ropes of the industry, new wholesale diamond brokers should be paired with experienced brokers for a period of shadowing. This task allows the new broker to observe and learn from seasoned professionals, understand their sales techniques, and gain insights into building relationships with clients. Experienced brokers within the company typically perform this task.

6. Introduction to key clients and suppliers: Building relationships with key clients and suppliers is crucial in the wholesale diamond brokerage industry. This task involves introducing the new broker to important clients and suppliers, allowing them to establish connections and understand the dynamics of these relationships. This task is typically performed by the sales manager or a designated senior broker.

7. Training on negotiation and sales techniques: Negotiation skills are vital for success in the wholesale diamond brokerage industry. This task involves providing training on effective negotiation techniques, sales strategies, and objection handling. It may be conducted by experienced brokers, sales trainers, or external consultants with expertise in sales and negotiation.

8. Understanding industry regulations and compliance: Wholesale diamond brokers must comply with various industry regulations, such as those related to anti-money laundering and ethical sourcing. This task involves educating the new broker on these regulations, ensuring they understand their responsibilities and the consequences of non-compliance. The compliance department or a designated compliance officer typically handles this task.

9. Introduction to marketing and promotional activities: To attract clients and promote their services, wholesale diamond brokers often engage in marketing and promotional activities. This task involves providing an overview of the company’s marketing strategies, including digital marketing, trade shows, and advertising campaigns. The marketing department or a designated marketing manager typically performs this task.

10. Performance evaluation and goal setting: To ensure continuous growth and improvement, wholesale diamond brokers should have regular performance evaluations and goal-setting sessions. This task involves setting performance targets, discussing strengths and areas for improvement, and creating a plan for professional development. The sales manager or a designated supervisor typically performs this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Wholesale Diamond Broker checklist above, you’ll now have an idea of how you can apply best practices to getting your new Wholesale Diamond Broker up to speed and working well in your Sales team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.