In this article, we’ll look at the best practices for onboarding your new Window Washer. We’ll look at the employee onboarding process/steps you can add to your own reusable Window Washer checklist.
Need help with onboarding new Maintenance team members? See the templates and resources we recommend for successful onboarding experiences.
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Are you looking for help setting up a staff orientation process so that when your new Window Washer starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Maintenance onboarding experience or just need an onboarding checklist for your new Window Washer, you’re in the right place. We’ve put together a sample Window Washer onboarding checklist below and have created onboarding templates & resources to help.
1. Safety Training: This task involves providing comprehensive safety training to the new window washer. It includes educating them about the potential hazards associated with the job, teaching them proper use of safety equipment, and familiarizing them with safety protocols and procedures. This task is typically performed by the company’s safety officer or a designated safety trainer.
2. Equipment Familiarization: In this task, the new window washer is introduced to the various tools and equipment used in the industry. They are trained on how to operate and maintain window washing equipment such as ladders, scaffolding, safety harnesses, and cleaning solutions. This task is usually performed by experienced window washers or supervisors.
3. Site Orientation: The new window washer is given a site orientation to familiarize them with the specific locations they will be working at. This includes understanding the layout of the building, identifying potential risks or obstacles, and learning about any specific protocols or restrictions in place. Site orientation is typically conducted by a supervisor or experienced window washer.
4. Cleaning Techniques and Procedures: This task involves training the new window washer on the proper cleaning techniques and procedures to achieve high-quality results. They are taught how to effectively clean different types of windows, remove stains or debris, and ensure streak-free surfaces. This training is usually provided by experienced window washers or supervisors.
5. Customer Service Training: As window washers often interact with clients or building occupants, customer service training is essential. This task involves teaching the new window washer how to communicate professionally, address customer concerns, and maintain a positive attitude while on the job. Customer service training may be conducted by a supervisor or a designated customer service representative.
6. Time Management and Scheduling: Window washers often work on multiple projects or sites, so effective time management is crucial. The new window washer is trained on how to prioritize tasks, plan their workday efficiently, and adhere to schedules. This training is typically provided by a supervisor or experienced window washer.
7. Health and Hygiene Practices: This task involves educating the new window washer about maintaining personal hygiene and following health practices to prevent the spread of diseases or infections. They are trained on proper handwashing techniques, use of personal protective equipment, and maintaining cleanliness in their work area. Health and hygiene training may be conducted by the company’s safety officer or a designated trainer.
8. Emergency Response Training: In the event of an emergency, window washers need to be prepared to respond appropriately. This task involves training the new window washer on emergency procedures, evacuation plans, and first aid techniques. This training is typically conducted by the company’s safety officer or a designated emergency response trainer.
9. Company Policies and Procedures: The new window washer is provided with an overview of the company’s policies and procedures, including those related to attendance, leave, reporting, and code of conduct. They are informed about any specific rules or regulations that apply to their role. This task is usually performed by the human resources department or a designated representative.
10. Ongoing Training and Development: To enhance skills and keep up with industry advancements, ongoing training and development are essential. The new window washer is informed about opportunities for further training, certifications, or workshops that the company offers. This task may be performed by the human resources department or a designated training coordinator
From reading through the items in the example Window Washer checklist above, you’ll now have an idea of how you can apply best practices to getting your new Window Washer up to speed and working well in your Maintenance team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
