Airport Manager Onboarding Checklist

Airport Manager Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Airport Manager starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transportation onboarding experience or just need an onboarding checklist for your new Airport Manager, you’re in the right place. We’ve put together a sample Airport Manager onboarding checklist below and have created onboarding templates & resources to help.

Airport Manager Onboarding Checklist

1. Introduction to company policies and procedures: The new Airport Manager should be provided with a comprehensive overview of the company’s policies and procedures. This includes familiarizing them with the organization’s mission, vision, and values, as well as understanding the code of conduct and any specific regulations related to the transportation industry. This task is typically performed by the Human Resources department or a designated trainer.

2. Orientation to the airport facilities: The new Airport Manager should be given a tour of the airport facilities, including the terminal, runways, hangars, and other key areas. This will help them gain a better understanding of the layout and infrastructure of the airport, enabling them to effectively manage operations. The task of providing this orientation is usually assigned to a senior manager or a designated staff member from the Operations department.

3. Introduction to key personnel: It is crucial for the new Airport Manager to meet and establish relationships with key personnel within the organization. This includes department heads, supervisors, and other managers who play a significant role in the airport’s operations. These introductions can be facilitated by the Human Resources department or the Airport Manager’s direct supervisor.

4. Familiarization with safety and security protocols: Given the critical nature of safety and security in the transportation industry, the new Airport Manager should receive comprehensive training on safety and security protocols. This includes understanding emergency response procedures, fire safety measures, and security screening processes. The task of providing this training is typically performed by the Airport Security department or a designated safety officer.

5. Review of financial and budgeting processes: As an Airport Manager, it is essential to have a solid understanding of the financial and budgeting processes within the company. This includes reviewing financial reports, understanding revenue streams, and becoming familiar with the budgeting cycle. The Finance department or a designated financial manager is responsible for providing this information and guidance.

6. Training on airport operations management systems: Many airports utilize specialized software and systems to manage various aspects of their operations, such as flight scheduling, passenger management, and baggage handling. The new Airport Manager should receive training on these systems to effectively oversee and coordinate airport operations. The IT department or a designated system administrator typically provides this training.

7. Introduction to airline and vendor relationships: Airports often have partnerships and contracts with airlines and various vendors, such as food service providers, retail outlets, and ground handling companies. The new Airport Manager should be introduced to these key stakeholders to understand the dynamics of these relationships and ensure smooth collaboration. This task is usually performed by the Business Development or Commercial department.

8. Familiarization with regulatory compliance: The transportation industry is subject to numerous regulations and compliance requirements. The new Airport Manager should receive training on these regulations, including those related to aviation safety, environmental impact, and labor laws. The Compliance department or a designated compliance officer is responsible for providing this training and ensuring adherence to regulations.

9. Introduction to community engagement initiatives: Airports often engage with the local community through various initiatives, such as noise reduction programs, environmental sustainability efforts, and community outreach events. The new Airport Manager should be briefed on these initiatives and encouraged to actively participate in community engagement activities. The Public Relations or Community Relations department typically oversees these initiatives.

10. Ongoing professional development opportunities: To excel in their role, the new Airport Manager should be provided with ongoing professional development opportunities. This may include attending industry conferences, participating in leadership training programs, or pursuing relevant certifications. The Human Resources department or the Airport Manager’s direct supervisor should guide and support their professional growth

Setting Up Your Employee Onboarding Process

From reading through the items in the example Airport Manager checklist above, you’ll now have an idea of how you can apply best practices to getting your new Airport Manager up to speed and working well in your Transportation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.