Bar Steward Onboarding Checklist

Bar Steward Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Bar Steward starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Hospitality onboarding experience or just need an onboarding checklist for your new Bar Steward, you’re in the right place. We’ve put together a sample Bar Steward onboarding checklist below and have created onboarding templates & resources to help.

Bar Steward Onboarding Checklist

1. Orientation: The new bar steward should attend an orientation session to familiarize themselves with the company’s policies, procedures, and values. This task is typically performed by the human resources department or a designated trainer.

2. Introduction to the team: The bar steward should be introduced to their colleagues and key team members, including bartenders, servers, and other staff members. This introduction helps foster a sense of belonging and facilitates collaboration. The task is usually performed by the bar manager or supervisor.

3. Training on bar operations: The new bar steward should receive comprehensive training on all aspects of bar operations, including handling cash, operating the point-of-sale system, mixing drinks, and maintaining cleanliness and hygiene standards. This training is typically conducted by experienced bartenders or the bar manager.

4. Familiarization with the menu: The bar steward should be provided with a detailed overview of the bar’s menu, including the different types of beverages, cocktails, and food items offered. This knowledge will enable them to assist customers in making informed choices. The task is usually performed by the bar manager or senior bartenders.

5. Health and safety training: It is crucial for the bar steward to receive training on health and safety protocols, including proper handling of hazardous substances, fire safety procedures, and emergency response protocols. This training is typically conducted by the health and safety officer or a designated trainer.

6. Introduction to customer service standards: The new bar steward should be educated on the company’s customer service standards and expectations. This includes learning how to engage with customers, handle complaints, and provide exceptional service. The task is usually performed by the bar manager or a senior staff member.

7. Introduction to the bar’s inventory management system: The bar steward should be trained on how to effectively manage the bar’s inventory, including tracking stock levels, placing orders, and conducting regular stock checks. This training is typically provided by the bar manager or a designated inventory manager.

8. Introduction to the bar’s equipment: The new bar steward should be familiarized with the various equipment used in the bar, such as the coffee machine, blender, and glassware. They should be trained on how to operate and maintain these equipment to ensure smooth operations. This task is usually performed by the bar manager or experienced bartenders.

9. Introduction to the bar’s policies and procedures: The bar steward should be provided with a comprehensive understanding of the bar’s policies and procedures, including opening and closing procedures, cash handling protocols, and responsible alcohol service guidelines. This information is typically shared by the bar manager or a designated trainer.

10. Shadowing experienced bartenders: To gain practical experience and observe best practices, the new bar steward should have the opportunity to shadow experienced bartenders during their shifts. This allows them to learn from their colleagues and apply their knowledge in a real-world setting. The task is usually coordinated by the bar manager or supervisor.

11. Introduction to the bar’s regular customers: The bar steward should be introduced to the bar’s regular customers, if applicable. This helps build rapport and fosters a sense of community. The task is typically performed by the bar manager or senior bartenders.

12. Ongoing performance feedback and evaluation: Regular performance feedback and evaluation sessions should be conducted to provide the bar steward with constructive feedback, identify areas for improvement, and recognize their achievements. This task is usually performed by the bar manager or supervisor

Setting Up Your Employee Onboarding Process

From reading through the items in the example Bar Steward checklist above, you’ll now have an idea of how you can apply best practices to getting your new Bar Steward up to speed and working well in your Hospitality team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.