Certified Mortician Onboarding Checklist

Certified Mortician Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Certified Mortician starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Funeral Services onboarding experience or just need an onboarding checklist for your new Certified Mortician, you’re in the right place. We’ve put together a sample Certified Mortician onboarding checklist below and have created onboarding templates & resources to help.

Certified Mortician Onboarding Checklist

1. Orientation: The new certified mortician should undergo a comprehensive orientation program to familiarize themselves with the company’s policies, procedures, and culture. This task is typically performed by the human resources department or a designated onboarding specialist.

2. Introduction to the team: The new mortician should be introduced to their colleagues and key team members within the funeral services company. This task can be performed by the supervisor or team leader, who will facilitate introductions and provide an overview of each team member’s role.

3. Review of job responsibilities: The new mortician should receive a detailed explanation of their specific job responsibilities, including embalming, funeral arrangement coordination, and conducting funeral services. This task is typically performed by the supervisor or a senior mortician.

4. Training on funeral service procedures: The new mortician should undergo training on the company’s funeral service procedures, including embalming techniques, body preparation, and funeral service coordination. This task is usually performed by experienced morticians or trainers within the company.

5. Familiarization with equipment and tools: The new mortician should be provided with a comprehensive overview of the equipment and tools used in the funeral services industry, such as embalming machines, caskets, and cremation equipment. This task can be performed by experienced morticians or equipment specialists.

6. Understanding legal and regulatory requirements: The new mortician should receive training on the legal and regulatory requirements governing the funeral services industry, including state and local laws, health and safety regulations, and ethical guidelines. This task is typically performed by the company’s legal or compliance department.

7. Introduction to company software and systems: The new mortician should be trained on the company’s software and systems used for funeral arrangement management, record-keeping, and billing. This task is usually performed by the IT department or a designated software trainer.

8. Shadowing experienced morticians: The new mortician should have the opportunity to shadow experienced morticians to observe and learn from their expertise. This task is typically arranged by the supervisor or team leader, who will pair the new mortician with a mentor.

9. Review of company policies and procedures: The new mortician should receive a thorough review of the company’s policies and procedures, including dress code, code of conduct, and customer service standards. This task is typically performed by the human resources department or a designated compliance officer.

10. Introduction to grief counseling: The new mortician should be introduced to the company’s grief counseling services and provided with resources to enhance their understanding of grief and bereavement support. This task can be performed by the company’s grief counseling team or a designated trainer.

11. Familiarization with funeral service products: The new mortician should be familiarized with the range of funeral service products offered by the company, such as caskets, urns, and memorial items. This task is typically performed by the sales or marketing department.

12. Review of health and safety protocols: The new mortician should undergo training on health and safety protocols specific to the funeral services industry, including proper handling of hazardous materials, infection control, and personal protective equipment usage. This task is usually performed by the company’s health and safety officer or a designated trainer.

13. Introduction to community outreach initiatives: The new mortician should be introduced to the company’s community outreach initiatives, such as educational programs, grief support groups, and charitable activities. This task can be performed by the company’s community relations team or a designated representative.

14. Review of customer service standards: The new mortician should receive training on the company’s customer service standards, including effective communication, empathy, and professionalism when dealing with grieving families. This task is typically performed by the supervisor or a designated customer service trainer.

15. Ongoing professional development opportunities: The new mortician should be informed about ongoing professional development opportunities, such as workshops, conferences, and certifications, to enhance their skills and knowledge in the funeral services industry. This task can be performed by the human resources department or a designated training coordinator

Setting Up Your Employee Onboarding Process

From reading through the items in the example Certified Mortician checklist above, you’ll now have an idea of how you can apply best practices to getting your new Certified Mortician up to speed and working well in your Funeral Services team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.